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Audiview Electronics
Tel: (408)777-8580
Fax: (408)777-0160
PO Box 700171
San Jose, CA 95170-0171

[email protected]

Audiview Electronics
Order line: (408)777-8580
Fax line: (408)777-0160

Business Hours:
Mon-Fri: 8:00am to 6:00pm (PST)
Sat: 8:00am to noon (PST)

P O Box 700171, San Jose, CA 95170-0171
Email: [email protected]

Terms & Conditions of Sale

Payment: Accounts may be applied with credit worthy customers. Delinquent accounts may be charged with up to 2.79% (0.09% daily) per month finance payment plus any additional collection and legal costs, if any. A $25.00 fee will be applied to all returned checks and the collection charge will be added in addition to the $25.00 fee will be collected via collection agent. Foreign order must be paid by wired transfer in advance.

Shipping: Upon payment clearance, or otherwise noted, shipping will be made F.O.B. Charges will be paid by customer. Risk of loss passes to customer upon delivery by Audiview Electronics to common carrier.

After Sales Support: For software upgrades, we will either send you new CDs or will instruct you to download the upgrade via our web site. For hardware issues, we require you to contact our support staff before returning the product if you have any problem with a product that you purchased from Audiview Electronics. If no solution is made, a RMA# (Return Mechandise Authorization Number) will be issued to you.

RMA policy:
1. All returned merchandise must have the authorized RMA# written on the mailing label and must attach the original invoice.
2. RMA# is valid for 10 days from the date issued. Expired RMA# cannot be used.
3. All shipping for returning mechandise must be prepaid by customer (No COD Accepted).
4. All returns must be authorized by Audiview within 20 days of sale and must be in re-salable condition or Audiview will refuse to accept the return. All merchandise returned or exchanged must attach original receipt.
5. Service charge may be applied for out-of-warranty products if repair to the product was made.

Restocking Charge:
All return merchandise is subject to $20.00, or 20% of purchasing price whichever is lower, restocking charge per item.

Warranties: Audiview warrants its products with a full one-year warranty, except for batteries or other consumption components, such as hard disks and so on. Please keep your original receipts for verification upon warranty claim.

Limitation of Liability: Audiview will not be responsible for any damage to our products caused by customer neglect, alteration, physical abuse, excessive use, liquids, chemicals, improper installation, power surge, or inadequate environment outside or inside of the components.

Legal Costs: All invoices within the terms of the sale and all collection costs and attorney fees, if any, will be paid in full by undersignee.

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